What is My Q&A for?

This is where you can check the processing status and any answers for questions that you have submitted in “Support > Contact Us.” You can also check the contents of all your enquiries.

What is My Points for?

This is where you check the history of your accrued and consumed points.

What is My wish list for?

This is so you can store a handset selected from LGmobile.com as well as the mobile contents. If you find any interesting handset or the mobile contents to download in the future then just add it to My Wish List.

What is My History for?

This is the history of your activity. If you modify the handset registration information in My Profile, the record will be kept in My History.

What is My phone for?

In this menu you can select the LG handset model you use and search for its mobile contents, accessories, manual and software.

I need help about functions and usage of LG mobile handset that I use.

Regarding the function of the handset accessories, please refer to the manual that is enclosed with the LG mobile handset. If you still have any inconvenience, please use “LG Mobile Phone Enquires” service at the bottom of the Support main page.Or, we recommend you to visit http://gb.lgservice.com to fix the problem.

Accessories for the purchased LG mobile handset cannot be found in the product accessory list.

Sorry for any inconvenience in using the LGmobile web site. Unfortunately, the list of accessories is not served for all LG handsets. We are continuously updating the information on LG mobile handset accessories pages and endeavor to provide as current information as possible.

I need help with the functionality and usage of LG mobile handset.

If you have an enquiry about your handset’s function and usage please refer to the manual that is enclosed in you LG handset box. If you are still experiencing any issues then please use “LG Mobile Phone Enquires” service at the bottom of the Support main page. Alternatively, we recommend you to visit http://gb.lgservice.com to fix the problem.

I cannot find my LG mobile phone on the product phone list.

Unfortunately not all mobile content downloads are available for all LG handsets. We are continuously updating the mobile contents that can be used for your LG handset, and we will exert our best efforts to provide the mobile contents for LG handset that you are currently using. We apologize again.